Legal

Privacy Policy

Last updated: October 3, 2026

This Privacy Policy explains what information Olive Home Services ("Olive," "we," "us") collects through this website, how we use it, and the choices you have. It applies to this website and to the calls, texts and emails that follow from a request you send us.

Information we collect

Information you give us. When you request a quote, use the chat on this site, or contact us by phone, text or email, we collect what you provide. This can include your name, phone number, email address, ZIP code, the services you are interested in, and the project details you describe.

Information collected automatically. The companies that host this website and provide our chat feature may collect basic technical information such as your IP address, browser type, device type and the pages you view. The chat feature may store a cookie or similar data in your browser so a conversation can continue between visits.

How we use your information

To respond to your request and prepare a quote
To schedule visits and perform the services you ask for
To send messages about your request, appointment or service, including text messages if you have agreed to receive them
To keep business records and meet legal obligations
To maintain and improve this website

Text messaging (SMS)

When you give us your phone number through the chat on this site, you agree to receive text messages from Olive Home Services. These messages relate to your request, such as quote follow-ups, appointment scheduling and reminders, and service updates.

Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at (267) 265-9211 or olivehomeservices2002@gmail.com.

Agreeing to receive text messages is not a condition of buying any service from us.

We do not sell your mobile phone number or your text messaging consent, and we do not share them with third parties or affiliates for their marketing or promotional purposes.

Mobile carriers are not responsible for delayed or undelivered messages.

How we share information

We do not sell your personal information. We share it only in these situations:

Service providers. Companies that work on our behalf, such as our website host, our form processing provider, and our chat and messaging software provider. They may use the information only to provide their services to us.
Legal reasons. When required by law, or to protect the rights, property or safety of our customers, our team or others.
Business changes. If the business is sold or merged, customer information may transfer to the new owner, who must continue to honor this policy.

How long we keep information

We keep your information for as long as needed to respond to your request, provide services, keep business records and meet legal requirements.

Your choices

Reply STOP to any text message to stop receiving texts.
Ask us to update or delete the information we hold about you by contacting us using the details below. We will respond as required by applicable law.
You can block or clear cookies in your browser settings. The chat feature may not work fully if you do.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Security

We use reasonable measures to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

Olive Home Services
Phone: (267) 265-9211
Email: olivehomeservices2002@gmail.com